Embarkation: Safety Briefing, Orientation and Life Aboard Presentation

Gather for a mandatory safety briefing, a welcome toast with your Captain. Then meet your Cruise Director, Hotel Manager & Tauck Team for an introduction to the ship, its facilities, and life aboard. Followed by your Tauck Director discovery briefing.

DAY 1

Passau, GERMANY

DOCKING LOCATION

Entre os Rios, Portugal (AM)

Vila Nova de Gaia, Portugal (PM)

IMPORTANT DETAILS:
Ship: MS Joy

Phone: +31 655 453 853

Cruise Director: Abraham Haq

Hotel Manager:Nebojsa Milosevic

Captain: Alexandru Morinecu

ALL ABOARD!

6:30pm

PLEASE NOTE

The times and events of next day's itinerary are approximate until finalized by your Cruise Director and Captain by 5:00pm. Thank you for your patience.

EVENING ATTIRE

During evenings aboard the riverboat, dress is resort casual. Items such as slacks and collared shirts are appropriate for men. For women, slacks, a dress or a skirt and blouse are suitable. For dinner and throughout the evening, guests should refrain from wearing shorts, t-shirts, flip-flops or sneakers.

EMBARKATION and CHECK-IN

Let us welcome you on board the beautiful MS Joy.

Upon your arrival to the ship, our lovely staff will guide you to the Panorama Lounge where you may be seated. We will then call you to the front desk to process your check-in and one of our staff members will escort you to your cabin.

DIETARY MEETING WITH MAITRE D'

If you have any dietary concerns or food allergies, please meet our Maître d’ Stefan, in Arthur’s, Deck 3, Aft  

ONBOARD ENTERTAINMENT: LOUNGE MUSIC BY OUR RESIDENT MUSICIAN

After dinner you may join our onboard musician who will be performing for your dancing and listening pleasure.

ANNOUNCEMENTS

These are kept to a minimum, especially in the afternoons and evenings, so that we do not disturb you while resting. Please refer to your daily program for events.

ARTHUR’S BISTRO

Here you will find 24-hour tea, hot chocolate and coffee, delicious cookies, and healthy snacks. In the morning, enjoy a light continental breakfast offering, and during the day, enjoy casual a la carte dining. Bar service is available on request. 

BICYCLES / GOLF PUTTERS

We have a fleet of low-step-through, 7-gear bicycles with handbrakes. Please note a waiver must be signed for the bikes and the provided helmets must be worn. There is a putting green on the Sun Deck, aft. See the Reception Desk to reserve a bike or collect golf putters and balls.

FITNESS ROOM

Open 6:00am - 10:00pm, Deck 1. Out of respect for your fellow guests, please refrain from jogging on the Sun Deck. Guests must be over the age of 18 or accompanied by an adult to use the fitness center. 

IN-CABIN SAFE

There are instructions for programming your cabin safe on the door of your safe. Call the Reception Desk (dial 9) for further assistance.

INTERNET

Please bring your devices to Reception to be connected to our complimentary internet service. Please connect to the TauckSpot_Savor wifi system and enter the code TauckSpot and when you have the page showing a QR code please bring your device to reception to be scanned and activated.

LAUNDRY

Find the services list and laundry bag in the bottom drawer in your cabin closet. Call the Reception Desk or ask your room attendant about pick-up.

LISTENING DEVICES

Be sure your “Vox” – personal audio device – is in the charger in your cabin. Please be sure it remains in the charger overnight throughout the tour.  Extra earpieces are available at the Travel Desk.  

LUGGAGE STORAGE

There is space to store your luggage under your bed. Ask your cabin attendant if you require assistance.

MASSAGE

See the Reception Desk for details and appointments.

ONBOARD INCIDENTALS

Please take a moment to register your credit card at the Reception Desk between 9am and 9pm to settle any onboard incidentals you may have incurred throughout the tour.

MEDICATION ONBOARD

Due to local laws, onboard staff are not permitted to provide/sell medication to passengers, even over-the-counter medication.  Your Tauck Team can assist you in locating a pharmacy.

ONBOARD SAFETY VIDEO

Please view our Safety Video on your cabin television - Channel 4. We will play the video continuously throughout the cruise. If you have any further questions regarding safety procedures please see the Reception Desk.

RECEPTION

The Reception Desk is open everyday from 7:00 AM to 10:00 PM. Please dial 9 in order to contact the reception staff (or the night watch outside of these hours). Wake-up calls are available upon request. 

REFRESHMENTS

A water / ice dispenser is located on the Deck 2 foyer, beside the public washrooms. Tauck provides a reusable water bottle in your cabin for use throughout the tour and to take home with you. Additionally, snacks are available at any time, anywhere on the ship, via our "Bite to Eat" menu, which can be found in the black folder in your cabin. Order at the bar or by dialing the Reception.

SHIP SECURITY

All exterior ship doors are locked at all times when docked. Place your cabin keycard against the black sensor pad beside the jamb to open. Please always swipe your keycard with the reception or the sensors by the doors so that we know who is on and offboard at all times. Additionally, for your stateroom security, ensure that your balcony doors are shut and locked at all times when you leave your stateroom.

TELEPHONE

Room to room – simply dial the cabin number. For an international line please contact the Reception Desk for an outside line (dial 9). 1.00€ per minute.